Our technology is new. Our experience isn’t.
Maximize communication - get all your report data in real time.
Through our partnership with Archon Development, Verify International offers all our clients access to the world-class Prophet Software. And because it runs online, your team has 24-hour dashboard access to mystery shopper, inspection, and audit results without the hassle of software set up and maintenance. We take care of the software so you can take better care of your customers, guests, and patients!
Why we use Prophet
Here are some of the reasons why we conduct our mystery shopper and quality assurance audits and inspections with Prophet:
Free Software Training. Prophet’s Dashboard feature is very user friendly, so hardly any training is ever needed. However, whether you prefer over-the-phone or on-site, we’ll see to it that you take full advantage of this powerful software.
Personalized for your whole team. Through custom dashboards, score cards, reports, and emails, the software sorts and trends your data so that everyone on the team gets just the info they need, when they need it.
Real-time Mystery Shopper, Auditor, & Inspection Results. Because our mystery shoppers and auditors collect most of their data electronically, they can forward important results to clients immediately. This means you can respond to problems that may occur before your customers even know they’re there!
Instant Notifications. When your organization depends on providing quality products, services, and care, minutes matter! We can notify your staff via email immediately if there is a critical deficiency or non-compliance, so potential problems or even life-threatening situations can be avoided.
Detailed, Accurate Documentation. With date, time, photo, video, and the patented ProphetVIA phone recording app, our software tools help to ensure complete, unbiased reporting. So, there’s never a doubt about the accuracy of our data collection processes.
Targeted Action Emails. Nothing slows down your critical response time like miscommunication. By targeting selected staff with certain data types, you can quickly send the right email to the right person the minute a critical deficiency is found; or, when a “star performer” is observed in action!
Not convinced? Schedule an on-site or on-line demo and see for yourself.
Give your team an up-close and personal look at how our mystery shopper, inspection, and auditing techniques work with a free on-site or on-line demo. There’s no hassle and no obligation. Schedule a demo »
With our ATP testing, you know when it’s clean.
Our Property Maintenance inspections will keep your facility running smooth.
The first impression is often the lasting one in the mind of your customer! Our maintenance inspection reports are designed to score the physical appearance of your facility. For example, what specific locations need repair or painting? What areas seen by your customers are giving them a negative impression? Identifying and addressing maintenance issues helps increase satisfaction scores, while reducing risk, incidents, and their associated claims and legal costs. We can help you reduce risk and incident rates within your organization by providing the following:
- Proper monitoring and documentation of warning signs through routine audit assessments and inspections. This helps ensure that corrective actions are carried out quickly and completed satisfactorily.
- Access to accurate and up-to-date information. Trends can be spotted quickly and efficiently, and staff are more highly trained.
- Transfer of best practice knowledge across the organization. This increases efficiency and reduces costs. What gets measured, gets improved!
To learn more, contact us today »