We’ve been proudly assessing service performance since 1986.
Trust, but Verify! (ver·i·fy verb) To confirm or establish truth, accuracy, and reality.
For over 25 years, Verify International has partnered with many top national and local brands, helping them to deliver excellent products and services and be the best they can be.
As a trusted, unbiased third party quality auditing, inspection, and mystery shopping firm, we provide hospital, hotel and restaurant teams with evidence-based, objective, real-time data to improve the customer/patient experience, operations performance, safety, and compliance, while reducing risk and costs.
Our Services
Industry News
- World's Worst Aiports for Business Travelers - Do any of these surprise you?
- What are "Always Events" and how can care givers improve the patient experience and support a culture that views care through the patient’s eyes? Check out this excellent white paper.
- The 7 vital criteria used to measure the patient experience and enhance delivery of care.
- Does your hotel "V" fold toilet tissue in guest rooms? Here's how it originated.
- Healthcare officials are getting serious about HAIs. This is good news for folks who may be admitted to a hospital in the future...
- Hey doc! Wash those hands! And that lab coat, too! Watch Video Here.
Client Quotes
I believe your firm played an important role in helping Children’s Hospital attain its first top ten ranking among pediatric hospitals in 2009–2010!
— Director of Facilities Services Children’s Medical Center Dallas
With our CMO Global software you get 24-hour online access to your report data, so you always know when and where your customers need you most.