We’ve been proudly assessing service performance since 1986.
Trust, but Verify! (ver·i·fy verb) To confirm or establish truth, accuracy, and reality.
For over 25 years, Verify International has partnered with numerous Fortune 500 companies and award-winning regional and national brands to help them improve their products and services.
As a trusted mystery shopper and independent quality auditing and inspection firm, we provide hospitals, hotels, restaurants and many other organizations with evidence-based, objective, real-time data relating to service and operations performance, sales acumen, safety, and compliance, while reducing risk and costs.
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Our Services
Industry News
- Are you serious about your customer feedback?
- World's Worst Aiports for Business Travelers - Do any of these surprise you?
- What are "Always Events" and how can care givers improve the patient experience and support a culture that views care through the patient’s eyes? Check out this excellent white paper.
- The 7 vital criteria used to measure the patient experience and enhance delivery of care.
- Does your hotel "V" fold toilet tissue in guest rooms? Here's how it originated.
- Healthcare officials are getting serious about HAIs. This is good news for folks who may be admitted to a hospital in the future...
Client Quotes
I believe your firm played an important role in helping Children’s Hospital attain its first top ten ranking among pediatric hospitals in 2010–2011!
— Director of Facilities Services Children’s Medical Center Dallas
With our CMO Global software you get 24-hour online access to your report data, so you always know when and where your customers need you most.